FAQ & Policies

Glisten operates strictly by appointment only. Walk-ins are not accepted.

This ensures you receive my full, undivided attention. I prepare for each client individually — your appointment time is reserved exclusively for you, with no double-booking, no distractions, and no rush.

How to Book: Call or WhatsApp to schedule. No advance booking period is required — reach out anytime and we'll find a time that works.

We ask that you cancel or reschedule at least 24 hours before your appointment. This allows us to offer the time slot to another client.

Last-minute cancellations or no-shows may affect your ability to book future appointments.

Please arrive on time for your appointment.

• Up to 10 minutes late: Your treatment will proceed, but the session may be shortened.
• More than 15 minutes late: Your appointment may need to be rescheduled.

If you're running late, please call or text us immediately so we can do our best to accommodate you.

Glisten is a women-only studio designed to be a safe, comfortable space for all women. To maintain this environment, we ask that you:

• Arrive alone or with female companions only. Male guests, including children, cannot be accommodated in the studio.
• Communicate openly about your needs, concerns, or discomfort during treatments.
• Treat the studio space with care and respect.

This policy ensures every woman feels safe, respected, and at ease. Thank you for understanding and honouring this commitment.

Your health and safety are our top priorities. Glisten maintains the highest hygiene standards throughout every appointment.

• All tools and equipment are sanitized and disinfected between clients.
• Single-use items (e.g., wax applicators, cotton pads) are never reused.
• The treatment room is thoroughly cleaned and sanitized after each appointment.
• All local health and safety regulations for aesthetics services are followed.

Your part: Please arrive with clean skin (no makeup for facials if possible). If you have any active infections, cold sores, or contagious conditions, please reschedule to protect both of us.

Payment is due at the time of service. We accept the following payment methods:

• Cash
• E-transfer

No deposit is required to secure your booking. We do not accept credit or debit cards at this time.

This website uses Google Analytics (GA4). It tells us which pages people visit and whether they tap the phone, WhatsApp, or contact-form buttons, so we can improve the site.

• Google Analytics sets cookies and records your approximate location, device, and browser.
• Your IP address is anonymized by Google before it is stored.
• We never see your name, phone number, or email through analytics.
• We do not sell or share this data with anyone beyond Google.

You can opt out at any time with the Google Analytics opt-out browser add-on, or by turning on your browser's Do Not Track setting.

Anything you send through the contact form — your name, your contact details, and your message — goes only to Warda by email, and is used only to answer you and arrange your appointment.